All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
We offer free 1st class tracked shipping with an estimated arrival time of 1 to 3 working days after shipping has been confirmed.
We offer free tracked international shipping with estimated arrival times between 8 and 30 days from shipping confirmation notification.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. K Wild Fine Art is not responsible for these charges if they are applied and are your responsibility as the customer.
How will I track my order
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 working days [domestic, or 25 days for international orders] of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org.